Re: LIVE CHAT
Laciegirl2019
Newbie

Why are we  "out of data" when I paid our bill 6 days ago???

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Re: LIVE CHAT
vzw_customer_support
Customer Service Rep

Hello Laciegirl2019,

 

It's important to have all the details about your data usage. Tell me, how were you advised about your data allotment (email, text message, etc.)? Are you able to use data at all, or do you get an error message when you try? Please elaborate, thanks very much. 

 

ChristinaB_VZW

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Re: LIVE CHAT
Tigerstep
Specialist - Level 3

Your due date is 7 days before the last day of your cycle.

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