There used to be a place on the website to report your address and request someone check out the poor signal. Is that possible anymore? I've checked the website and it seems hidden or no longer available.
Being able to stay connected at all times is vital, especially nowadays. We are here to help and ensure you can continue using your services. What issues are you having exactly? To submit that ticket we need to ensure we done all the troubleshooting steps to rule out that it is a device issue.