Re: Why has the coverage gotten so bad recently??
NALDYMAY
Enthusiast - Level 2

but this has never been an issue before, why now......

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5 Replies
vzw_customer_support
Customer Service Rep

Hello, NALDYMAY. We're very sorry to hear about the issues that you are experiencing with the coverage in your area. We will be more than happy to go through some steps to make sure that any issues are resolved. How long has this issue with coverage been happening? Can you please describe the coverage issue that you're experiencing? What is the city and intersection that this is taking place in? BrettA_VZW

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NALDYMAY
Enthusiast - Level 2

Assorted areas, started happening about 2 months ago.  Never, ever had issues with losing contact with Verizon mobile

 

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NALDYMAY
Enthusiast - Level 2

This includes travelling to Atlanta GA and Northern Florida and local

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vzw_customer_support
Customer Service Rep

We want to make sure our customers have a working service at all times. I would be concerned if my services were not working as well. With regard to your service issues do you know of anyone else that is experiencing the same issues? Is this the only area that you are having issues in? JasperM_VZW

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rodjacobson
Enthusiast - Level 2

Reducing transmission power saves Verizon money.

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