Receiving someone else's account emails
randomusername12

I'm receiving someone else's Verizon emails. They are legitimate emails, that belong to someone else. I need to get these emails to stop.

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jav6
Champion - Level 3

@randomusername12 wrote:

I'm receiving someone else's Verizon emails. They are legitimate emails, that belong to someone else. I need to get these emails to stop.


It would appear that that person typed their email address wrong when they set up/changed their account or somehow your email address got associated with their account.  You'll have to wait for a Verizon agent to see your post and respond to help maybe.

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

Hello, we can get this taken care of for you. Please reach out to us on Facebook or Twitter to continue. KerryC_VZW

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jav6
Champion - Level 3

@vzw_customer_support wrote:

Hello, we can get this taken care of for you. Please reach out to us on Facebook or Twitter to continue. KerryC_VZW


@vzw_customer_support , @kerryc_vzw  If you're seeing this customers post on this platform, you SHOULD take care of it HERE.  The customer is using this platform for a reason.

...Just another VZW customer...trying to offer some assistance...