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The recent E-mail message sent out to all titled "Staying connected during COVID-19" is all fine & dandy, but 'where's the beef?'
What kind of discounts / financial assistance will you be giving people on their bills?
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That's something. Why wasn't this included in the recent E-mail that I referred to? It seems kind of relevant.
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The email likely had links to additional information about specific topics to their response to COVID-19. I know the email I got from Verizon Wireless had such links.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.