Verizon customer of 20 years
I moved from West Denver to Parker, Colorado about 15 miles south of downtown in 2022. Since then, cell phone reception has been terrible. Often won't receive a handful of calls each day that goes straight to voicemail. My wife may have to text me to let me know she's been trying to call me because the calls won't go through if she's at the store and I'm at home.
It is so bad that the technician when installing our Internet had to drive down the road away just to get reception to call dispatch. Working from home is basically not an option unless you have a Microsoft Teams type phone number Wi-Fi calling might work, but my phone still won't ring while I hear my computer ringing in the other room if I'm lucky.
How can reception be so poor in such a populated area? I have seen other threads referencing this area just south of downtown Denver, but this is now preventing me from working from home.
No obstructions, no low point entering inside and outside are poor outside being better late in the evening may be better than during the day, but only slightly
Please, please help.
We want your service to work everywhere you need it, especially when at home, westerncavalier. When indoors there can be interference that is out of our control. This can be caused by the foundation of your home, congestion, foliage, and line of sight with towers to name a few. While indoors, we do recommend using Wi-Fi and turning on Wi-Fi Calling to assist with calls, https://www.verizon.com/support/wifi-calling-faqs/. Please test this out at home and let us know what happens. Please also let us know how service works when outside or away from your home. What signal shows when in your home?
-Danielle
Hello, we all use Wi-Fi calling, but Wi-Fi calling does not help when texting a document or image to my wife, who is on an Android device, and I am on Apple.
The most obvious fact is that outside of the home, in the culdesac, or until you reach the major road, Lincoln Ave there is little to no signal. Our navigation won't connect until we turn out of our road. This has been corroborated by two of the eight other neighbors on our culdesac. I am more than willing to assist Verizon or service techs in any way that I can or be a point of contact if Verizon is willing to look into this issue further.
We live in a major subdivision of Denver with a total of 13,000 homes. I appreciate any and all support here!
-WC
We know how important sending pictures to your loved ones can be. Please be on the lookout for a Private Message so we can help. -Kristen
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