Recurring gb usage (Wireless)
dbrock407
Newbie

I am incurring something automatically using excessive gb of my monthly allowance at a 6 hr interval. 

It is occurring at 7:10 am, 1:10 pm, 7:10 pm and 1:10 am everyday.  How do I determine what is causing this charge?

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tikibar1
Community Leader
Community Leader
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3 Replies
vzw_customer_support
Customer Service Rep

We would be delighted to look into this with you dbrock407! What device are you using? Let's talk this through.

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Jagster66
Newbie

I know this is an old post but wondering if someone can help me with the same issues. My son and I are using 12 GB A MONTH!!!!

we should not be using this much and if I can't figure  out why, the WiFi and phones are going.  Help please!!!

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tikibar1
Community Leader
Community Leader
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