Retrieving Backed Up Pictures?

[jack1953]

I backed up the data on my S3 via the Verizon backup app.  I then purchased the S4.  When I started the S4, everything synced into the S4 except for my pictures.

Is there a procedure I can use to retrieve them onto my S4?

Thanks,

Jack

[vzw_customer_support]

Let's make sure we set you up for success, jack1953. Are you using the Verizon Cloud application from your phone? If so, you can follow these steps to sync your backed up media: http://vz.to/1f761FW If you are not using this application, how did you back up your information to begin with? Please keep us posted.

AndreaS_VZW
Follow us on Twitter @VZWSupport