Return a phone

Jesus4589
Newbie

Verizon wireless told me to return a phone to them I told them I wanted to exchange it ones I shipped they denied to remove from my account charging me for the line and not wanting to cancel the contract on the device they send me a defective phone and they want me to keep the line even know I returned to them. 

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

We want to help you with your concerns regarding your return. When was this device returned? Do you have a tracking number? ~Peter

0 Likes