I am having a hard time trying to get a return label emailed to ship my old iPhone beck. It is not in my orders through the app on my account.
We're sorry to hear you're having trouble obtaining a shipping label to send your phone back, Kimmie0865. We can further assist. Please tell us more about why you are sending your phone back. Did you upgrade to a new phone? Was there a shipping label in the box with the new phone?
DanielleR_VZW
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