I was trying to look at a price a while back on a playstation 5 i clicked to continue the purchase but instead of asking for any other payment options it just automatically charged to my next bill , as soon as it was delivered i immediately returned it, the ps5 says it was delivered back to the store but i still have not been credited for a refund and i refuse to pay for something verizon lost and nobody is giving me any answers i really wouldn’t want to leave verizon considering this is my first problem but this is ridiculous
I've made a similar mistake myself, Maddog6. I know I would want to be refunded as soon as possible with the return. We'd be happy to take a look into this for you. Please be on the lookout for a private note from us so we can assist.
-Joseph
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