SCREWED IF YOU HAVE UNLIMITED
frankbones
Newbie

I really can't believe what Verizon is trying to do! I have had unlimited data for about 12 or so years and now they are raising the bill for everyone that has unlimited data by $20.  This is understandable in a way, but to sound good, they turn around and say "Now you can upgrade."  The problem is, you can upgrade through the device payment program but you will not receive any discounts like when you are on the More Everything plan.

So just to clarify, I can keep my unlimited data which will cost me $20 more, and I would like to get a newer phone since I have the S6 I would like to get the Note 5 and that will cost me an additional $30 per month and thats just for the base 32GB.  I have now raised my bill $50, (from $150 to $200).  I have NEVER BEEN SCREWED OVER LIKE THIS BEFORE!!!!! 

I have been a customer forever and I didnt ask for anything for free, I even said that I am willing to raise my bill $25 because 50 is insane!!!!!

If I am going to be FORCED to buy a phone retail, I shouldnt have to worry about paying an additional $20 per month to keep my unlimited data. And no one wants to even help a customer out, not even a monthly credit or maybe, hey this customer has been with us forever and always pays his bill so lets not raise it just cause he has unlimited data.  NOTHING!!!!! I am shocked and offended!!!

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16 Replies
MiiHere
Champion - Level 3

Not raising prices for 12 years is a pretty good deal, especially since the cost of other things like paying employees has gone up quite a bit since then.

I don't have first hand knowledge of the unlimited data plans, so when you say you won't get a discount like on the More Everything plan I'm assuming you mean off the line access fee?

Most everyone is having to buy a phone at full retail, which shouldn't be any different than what you have been doing in order to keep unlimited data is it?

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MiiHere
Champion - Level 3

How many unlimited lines are you getting for $170? I'm curious to know if instead of getting a ridiculously good deal on your phones and unlimited data, if now you're just getting a good deal.

I'll be in the same boat as you as far as buying used or full priced phones and I have 8GB for 2 smartphones and a connected device for $115. I feel like I'm in the good deal boat, but mine compared to yours might make it seem like a sinking boat.

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frankbones
Newbie

i am currently paying 150 for one line with unlimited data. this was before price increase

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MiiHere
Champion - Level 3

I guess I fail to see why you are owed. You paid your bills and in return Verizon gave you service. Not only that they gave you 12 years of service for the same price, despite not being in contract and having the power to raise it whenever they wanted.

You're still paying the same as everyone else for their phones. The increase in your data cost is just that. Even without buying a new phone you're still paying more now than you did 12 years ago. However how you buy your phone hasn't changed if you want to keep your unlimited data plan.

I think the price increase is to make people really look and see what they are using and what they need and get them on a different plan. If you use gobs of data, don't have internet at home, then it probably makes sense to spend $20 more, especially when customers on say the More Everything plan pay $15 for every 0.01mb - 1GB they go over.

To me $150 is high for unlimited data, but then again I haven't gone over 8GB ever. My phone and internet bill combine is around $180 and while my internet isn't unlimited, 300GB is plenty.

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frankbones
Newbie

i respect your opinion, i have been out of contrct for about 4 years, and even though they havent raised the rates til now, paying 200 per month with a new phone doesnt make sense to me. as a company they should take care of their loyal customers and i use upwards of 20+ GB per month. Again, even if i just went and bought the phone full retail, the 240 per month is unnecessary and they are only doing it to get everyone off of unlimited data. This is what i was told by customer service. i worked for verizon and had to take tests to become a samsung advocate, so the phone i have has to be returned, which puts me in a tough spot because i have to make a move and either pay up ( which is unfair to me) or move on from verizon

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MiiHere
Champion - Level 3

They do have loyalty plans, however I'm not sure if you can just jump right into one. My More Everything plan is a loyalty plan, but it's just what I've had for I don't know how long.

On the new plans you could be paying $120+tax for 18GB of data, you'd  have to cut back on your data, but seems worth it to save $30 a month. Which puts you in the same boat, paying $15 for every extra GB.

That $30 saved is your device payment.

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frankbones
Newbie

A loyalty discount and for me to do an 18gb plan when i just said i use 20+ doesnt make sense....i would then be charged 15 per gb i went over. I cant tell if you dont understand what im saying or just trying to prove a point that is pointless. to me its principle. they could have allowed everyone to upgrade and not up the price of long time unlimited data customers. Like i said i have worked for verizon and from my experience, their customer service needs to be worked on and they have to be proactive instead of reactive to what other carriers are doing. Look out for the customers first.

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rcschnoor
Legend

frankbones wrote:

and i use upwards of 20+ GB per month

At the new price, you are only paying $2.50/GB if you only use 20 GB. I don't think you are being overcharged.

When I had unlimited data, I was paying about $25/GB. Now I pay a lot less with shared data. Keep the unlimited data if you want or switch and pay a LOT more for that 20+ GB per month.

Or go with another provider.

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frankbones
Newbie

wow that is one hell of a reply. First off, for someone who has been loyal that long and pays their bills, the price should have not increased. You mention things like paying employees, thats a joke cause verizon is a massive monopoly that has more than enough funds. I have seen the houses and met the people that run verizon and believe me the money doesnt hurt them.  Even customer service makes more money than employees at the stores do. and yes to advertise that you can upgrade while keeping your unlimited data is somewhat a fraud because even though you can upgrade, your bill is automatically increasing $20 just for having unlimited, then when you do upgrade you have to add the device payment to that. so instead of paying 700 to get a note 5, im paying 700 plus 20 per month for my data. so in one year for data alone, im paying an extra 240.  If i just bought my phone and they didnt increase the plan, i wouldnt have to do that. and since im not on the more everything plan i do not get the line access fee discount. again im not asking for anything free, but how about some kind of loyalty credit for being a customer so long

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Yummyyumm
Enthusiast - Level 2

I think the utility companies owe me money.  I have been a loyal customer for 40 years and they have been increasing the cost that I have been paying for gas, electric and water.  Maybe I should just cancel the services.

BenWithVzn4Ever

Ridiculous comparison.

How many choices did you have in selecting your utility service providers?  But those of us who chose Verizon many years ago had plenty of choices.  And Verizon provided us with outstanding service.  And we rewarded Verizon by recommending them to family and friends.  And Verizon grew.

Now Verizon has become just another enormous corporate greedy monster.  And the consumers who helped to grow their company are cast aside and treated like garbage.

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zagnut1972
Enthusiast - Level 2

I am not super happy with the $20 increase but can certainly see why.  If I did not use much data then I would switch to a more reasonable plan but lets just say I have been getting my $29.99 worth of unlimited data for years and will certainly now be getting my $49.99 worth.  I have two UDP so it will certainly affect my bill but I will use all the data I want and never look back.  I still think it is a reasonable deal at $49.99 go try and find it cheaper.

rcschnoor
Legend

zagnut1972 wrote:

I am not super happy with the $20 increase but can certainly see why.  If I did not use much data then I would switch to a more reasonable plan but lets just say I have been getting my $29.99 worth of unlimited data for years and will certainly now be getting my $49.99 worth.  I have two UDP so it will certainly affect my bill but I will use all the data I want and never look back.  I still think it is a reasonable deal at $49.99 go try and find it cheaper.

I agree with you completely. I just don't understand the animosity from some for a UDP price increase for the first time in at least 12 years.

$50 for unlimited is still a good deal if you need it.Smiley Happy

rcschnoor
Legend

BenWithVzn4Ever wrote:

Ridiculous comparison.

How many choices did you have in selecting your utility service providers?  But those of us who chose Verizon many years ago had plenty of choices.

And you still have plenty of choices. Go with the one which best suits your needs. If it is Verizon with their price increase, stay with them. If it is another provider, go with them.

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die74801
Enthusiast - Level 2

Raising the price on air.... I like that. Now lets get some people to complain about how fair it is even though they are trying to greed everyone out of functional phone service.

smith6612
Community Leader
Community Leader

Hang onto that unlimited plan. The price hike is certainly not appreciated by any of us, but it is what it is. 12 years is quite the deal. If you've seen my Verizon bill, it used to be around $40 and now runs about $200. Adding smartphones and data packages in really killed the bill, especially with the data overages. Unfortunately the Smartphone plans were added just after Verizon killed off unlimited data. Our price for data has gone up on the limited plans over time.

My own personal line, which is on a special non-consumer plan, is still unlimited. I don't plan to get rid of it until it's forced off of me. When that happens, I've got some other arrangements made to get hooked up with unlimited data again on other providers.

For now, don't give that unlimited plan up. Even though it went up by $20, there's someone out there willing to pay to rent your SIM Card/number for $100+ a month. Those plans are gold. If they're lost because of a plan change, or switching carriers... RIP Unlimited data - Verizon wins. Don't let Verizon win. Make money off of Verizon's business choices