SMS and Data work fine, but cannot make or recieve any phone calls
Presler
Enthusiast - Level 1

Basically the title. After moving my SIM card from one Android device to another Android device, I am able use mobile data on my unlimited plan and am able to fully send and recieve any SMS or MMS messages.

I have to move my SIM back to the older device to make or recieve any phone calls whatsoever.

Any idea on how to fix this?

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vzw_customer_support
Customer Service Rep

We want to make sure you have full access to your calls. Let's make sure we figure this out and get things working. 

~Jesse

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vzw_customer_support
Customer Service Rep

We are still here to provide support. If you prefer, we do have other support channels that you can reach out to for assistance. You can review all of our support options here:   https://www.verizonwireless.com/support/  ~Peter

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