SOS Mode
Cclifft77
Enthusiast - Level 1

My iPhone 11 Pro is constantly going into SOS mode. I’ve made sure I’ve updated the os and I’ve removed/replaced the SIM card, switched it from airplane and back and it will still just enter SOS mode.

it’s really bad and I’m close to a tower. What’s worse if the power goes out, then I’m really SOS, I lit will show Ltd and three bars but nope, can’t call, can’t text, can’t do anything, just a brick.

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vzw_customer_support
Customer Service Rep

We're sorry to read about the issues with your device connecting to the network. We'd like to do some troubleshooting. Please reset the network settings on your device using these instructions: https://www.verizon.com/support/knowledge-base-207110

 

Please note that completing this step will clear all saved Wi-Fi passwords and all bluetooth connections. ~Peter

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vzw_customer_support
Customer Service Rep

We're here to help. Let us know if you need assistance. ~Peter

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