SOS Mode

[frustratedcustomer6]

Everyone on my plan consistently goes into SOS Mode and service drops out numerous times a day. Like others on here I pay too much a month for this to be happening for an entire week so far. 

[vzw_customer_support]

I'm sorry to hear you're running into an issue with your devices showing SOS. You mentioned this is happening with multiple numbers on your account. Is this happening when your phones are at a certain location? Can you please confirm your zip code?

-Lauren

[vzw_customer_support]

We are here and ready to assist should you still need help. If you prefer, there are other support channels we have based on what best fits your needs.  We look forward to assisting you.  https://www.verizon.com/support/contact-us/#mobile

-Deb