SOS on all phones
Shurburck
Newbie

All the phones  we pay for, over $400/month, continuously go to SOS and our service is horrible. We are going to switch if this is not fixed. Why is it happening? We try restarting and it’s a tiny bit helpful for a few minutes then reverts back to SOS. SO frustrating. 

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vzw_customer_support
Customer Service Rep

We're sorry to read that you're having this issue with service on your devices. Are the devices up to date? Were any changes made to the device before this started? ~Peter

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