SOS
jay7622
Newbie

My phone has no internet connection and keeps going into SOS mode. Help

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5 Replies
vzw_customer_support
Customer Service Rep

We're sorry to read about your service issue and we want to help get you connected. When did this issue begin? Have you done any troubleshooting to try to fix the issue? ~Peter

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jay7622
Newbie

9/14 and I did everything i could without doing a full phone reset but luckily it came back.  Another day since then my phone did similar but wasn't as long

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vzw_customer_support
Customer Service Rep

We're sorry for the issues you've been having. Just to make sure, are you stil having the problems with your phone going into SOS?

~Jesse

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vzw_customer_support
Customer Service Rep

jay7622, just wanted to check in on you as I know how important it is to have a properly working. Please let us know if you are still in need of help regarding the SOS issues. 

-Natasha

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vzw_customer_support
Customer Service Rep

We are here and ready to assist should you still need help. If you prefer, there are other support channels we have based on what best fits your needs.  We look forward to assisting you.  https://www.verizon.com/support/contact-us/#mobile

-Deb

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