Samsung 4G LTE Network Extender Issues
MountainMimi
Newbie

My location on the network extender says "Unavailable"; it has  the blue light solid on the front which indicates it is working properly; i have checked online at it's IP address and it all appears to be set up correctly but the location always says Unavailable; is this normal? 

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Re: Samsung 4G LTE Network Extender Issues
jav6
Champion - Level 3

@MountainMimi wrote:

My location on the network extender says "Unavailable"; it has  the blue light solid on the front which indicates it is working properly; i have checked online at it's IP address and it all appears to be set up correctly but the location always says Unavailable; is this normal? 


That is not normal, at least for my 4G LTE Extender (model sFemto3).   I have solid GPS satellite connections.  It sounds (blue light on front) like you might have model sFemto2.   Maybe you need to move your antenna.

 

Location GPS.jpg

...Just another VZW customer...trying to offer some assistance...
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Re: Samsung 4G LTE Network Extender Issues
vzw_customer_support
Customer Service Rep

Hi, MountainMimi. Thanks for contacting Verizon Social Media. I'll be delighted to assist you with any question or doubt you may have. Please contact us through Facebook or Twitter for a personal assistance.  

>Apollo

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