Samsung Galaxy S21 Ultra keeps hanging up phone calls
Fractal
Enthusiast - Level 3

I woke up to a system upgrade completion.  It's now G998USQS6EWD5

Now phone calls last anywhere from 1:30 to less than 5 minutes before the phone just hangs up.

Is anyone else experiencing this?

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vzw_customer_support
Customer Service Rep

We're sorry to read that you're having issues with calls on your device, and we want to help. Do you get any message before the call drops? Do you have any issues with data or texts? ~Peter

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vzw_customer_support
Customer Service Rep

It seems like we didn't receive a reply to our last message, if you still need assistance, don't hesitate to let us know, and we'll be happy to help.

~Freddy

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