Scam Call?
gtyger
Enthusiast - Level 1

Just got a call from my mom, who told me that she just got a call on her landline.  She said that my name and number showed up on her caller ID, but that a man was mumbling something and what he was saying was incoherent.  Then he said he got the wrong number and hung up.  My phone has been in my possession the entire time, and no one used it to make a call to my mom's number.  Should I be worried?  How can I check my outgoing phone call list?

Re: Scam Call?
acraftylady2
Specialist - Level 2

I get junk calls every day from legit numbers that are spoofed.  I wish they could stop these scammers from using devices to do this as it's gotten out of hand.  Probably nothing to be worried about as all they did was spoof your number.

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Re: Scam Call?
9wood
Specialist - Level 2

Spoofed number sadly Verizon does nothing about it

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Re: Scam Call?
vzw_customer_support
Customer Service Rep

Hello, we can provide guidance through here. What you are describing sounds like spoofing. You can go over what spoofing is and how to prevent it here: https://www.verizon.com/support/knowledge-base-218765/

Send us a Private Note if you have further inquiries.

 

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Re: Scam Call?
vzw_customer_support
Customer Service Rep

We understand your frustration with these junk calls. We are challenged to find ways to combat all the new ways scammers are trying to attack our customers. Have you tried our Call Filter App? There is a free and paid version. It is possible that this app may help filter some of those calls for you.

 

https://www.verizon.com/solutions-and-services/call-filter/

 

- ErichC_VZW

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