Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
The breach in my account took place in July. 2 iPhone XS were purchased and new ph numbers created. After much time spent with the fraud department team I was told that it would possibly take 2 billing cycles to straighten out my account and that I should pay only what I normally owe in the meantime. The plan I was on is no longer in existence as it expired but support staff continues to assure me that it will be sorted out. I've called several times since July to see what is being done and they each say to be patient. How can this be? Has anyone experienced this?