Service Taxes
BJ1952
Newbie

I am getting charged service taxes based on TWO service addresses for one phone. I live in Texas and am also getting Colorado taxes charged every month. The system only shows the Texas address. Every month I call and discuss for an hour and get a credit. They can't seem to fix the recurring problem. It appears it's tied to a replacement phone I ordered in Texas and had delivered in Colorado. This is very frustrating. Any solution out there?

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vzw_customer_support
Customer Service Rep

We're happy to correct this problem for you, you need a ticket filed for the correction. Please reach out via Facebook or Twitter for further assistance.  *Gen

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