Service getting worse and worse in Sidney Ny 13838
Jordan13825
Newbie

Recently switched to Verizon from ATT and my family and I are regretting it.  There is barely any service in Sidney NY 13838.  You can see the highway from my parents back yard…only a flat golf course in between. On the highway I get full service.  In my parents back yard I get 1 maybe 2 bars and not enough service to make a call.  There are no land barriers (hills/mountains) between my parents house and towers. It’s very frustrating when we used to get full service throughout Sidney with ATT. All 4 of us will be switching back if service doesn’t improve soon. It’s not just in Sidney where service is worse than ATT.  It’s many areas.  But Sidney is the most noticeable. 

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3 Replies
vzw_customer_support
Customer Service Rep

Hello, Jordan13825! We understand the situation. To further assist you, I will be sending you a PM, so we can check this together and find out the best resolution.

>Alex

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Jordan13825
Newbie

Sure.  Especially if it can improve the service we are getting. 

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vzw_customer_support
Customer Service Rep

Hi Jordan, thank you for reaching us, please send us a private note, so we can answer all the question you may have.

>Lara

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