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Service never removed.
TommyHamilton99
Enthusiast - Level 1
‎04-20-2020 06:46 PM

I had disconnected my mothers line from my account as she passed away in January. It was never removed. I need a $50 credit but cant get any service.

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Re: Service never removed.
vzw_customer_support
Customer Service Rep
‎04-23-2020 05:18 AM

We want to ensure you get the assistance you need. You will need to visit a corporate store: www.vzw.com/stores with the death certificate, and we will be able to assist you. 

 

 

CheyenneS_VZW

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