Service
Jwilk1
Newbie

I switched to Verizon from straight talk thinking getting on a major company would improve my cell service. I am payi g $30 more a month but the service is so much worse, I rarely have more than 2 bars and never more than that at home, and now I'm stuck here.  Has anyone else dealt with this? Debating if I should try and cancel my contract and switch

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vzw_customer_support
Customer Service Rep

Having a higher bill and not getting the expected service experience is certainly something that would frustrate me, Jwilk1. The last thing I would want to see is for you to leave us, and we are here to help. Please be on the lookout for a private note from us so we can better assist.

-Joseph

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