Setup Wizard Data Usage Limited
csifmh
Newbie

Yesterday afternoon I noticed an app on my home screen that said ( Setup Wizard Data usage Limited Due to time of day or a data limit)

I went to the store today using an Uber set it up from my PC. Went I tried to get on the app to come home my phone would not connect. I had to walk home from the store 2 miles and I am disabled.  I am extremely mad to say the least.

I have a note 10+.  I have the Go Unlimited plan.  I checked my phone and limit mobile data is off.  I also do not have smart family

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9 Replies
maak
Enthusiast - Level 2

I'm having the exact same issue on my wife's and my Galaxy Z Fold 3's. The issue started for both of us yesterday morning and now today I have a new icon that says I need to activate my device and when I click it, it fails and says to contact Verizon for service. My wife is still getting the Setup Wizard Data Usage Limited notification.

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vzw_customer_support
Customer Service Rep

I'm so sorry you're experiencing these issues. I know how important it is to have a good working phone at all times. Have you tried powering it OFF for 2-3 minutes, and then back ON? 

-Vanessa

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vzw_customer_support
Customer Service Rep

As a valued customer, your concerns are our concerns too. It saddens us to review the feedback you've shared with us here. That's certainly not the experience we ever want for any of our customers and we apologize for your inconvenience. Noting that there are several concerns, we'd like to help you address and resolve each of them. 

 

Verizon takes protecting our customer’s personal and account information very seriously. Since we will need account-specific details from you, we’ve sent you  a Private Message on this topic:

 

https://community.verizonwireless.com/inbox

 

-Robert C.

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icebite253
Newbie

Having the same problem with my galaxy s22+. Called customer support 4 times and went in store 2 times and this issue was never resolved. It's been over a month, and I still can't use my data.

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vzw_customer_support
Customer Service Rep

Hello! We understand that you are experiencing an issue with your services. We are here to help! Please send us a Private Message for immediate assistance.

 

*Kay

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starang
Newbie

Has this been resolved, I am having the same issues.

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vzw_customer_support
Customer Service Rep

We're sorry to hear you are also being impacted by this issue. We will send you a Private Note to begin technical support.

~Laura

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I have an S22+ and I am having the same issue. Has a fix been found?

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vzw_customer_support
Customer Service Rep

 

Please try the following and let us know if any issues continue. Please go to Settings > Connections > Data Usage > Billing Cycle and Data Warning. From there, check that Limit Mobile Data Usage is Off. Let us know if you have any further issues after that. *Franklin

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