Signal Strength Reduction
jreggie2000
Enthusiast - Level 1

About 50 people in my office have Verizon as their provider, including me.  I started working here 9 years ago and the signal has been a solid 4 or 5 bars since.  Last week, the signal suddenly dropped to 1 bar or worse and suddenly none of can use our phone.  This is a huge, huge, huge problem for our business!

Our business address is Santa Rosa, CA  95403

Please help!

Re: Signal Strength Reduction
jinnxit
Enthusiast - Level 1

Im also reporting poor signal strength for West Hempstead, NY. My main concern is the cellular phone signal strength where i need to make calls.  I tried everything and take note this is outdoors. Please look it up VWZ!

Re: Signal Strength Reduction
vzw_customer_support
Customer Service Rep

I depend on my device on a daily basis, so I know how vital it is to make sure to have my phone available at all times! We'll be glad to help out with this issue. To better assist you, we have sent you a private note.

~Freddy

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Re: Signal Strength Reduction
vzw_customer_support
Customer Service Rep

We are sorry to read that you are having issues with your signal, and we are here to help. Have there been any changes in the area recently? What issues do you have with the service specifically?

~Freddy

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Re: Signal Strength Reduction
vzw_customer_support
Customer Service Rep

Hey, jreggie2000, I just wanted to check in to see if you still need help with your coverage concern. We have reached out via Private Note in order to better assist. 

-Lauren

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Re: Signal Strength Reduction
vzw_customer_support
Customer Service Rep

jinnxit, we're sorry to hear about the signal issues you're facing. We want to do everything we can to help you out. We'll send you a Private Note shortly.

~Jesse

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Re: Signal Strength Reduction
vzw_customer_support
Customer Service Rep

Hi, we're just checking in to see if you still need assistance. 

-Melissa

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Re: Signal Strength Reduction
jinnxit
Enthusiast - Level 1

ok ty! 

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