Signal decline
BetterB82
Enthusiast - Level 1

We have had a coverage decline over the past few years. We were previously able to receive calls and text messages and now we rarely get a call or text message. This impacts everyone with Verizon that comes in the house.

We have tried resetting our phones and network settings (we have Apple Devices). We  live in the Haddon Hall neighborhood in Apex, NC and itโ€™s impacting many others in the neighborhood. How can we have a trouble ticket opened?

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2 Replies
vzw_customer_support
Customer Service Rep

 

I'm sorry to hear that your signal has decreased. What zip code are you in? Does service improve outside?-Joe

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vzw_customer_support
Customer Service Rep

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

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