We have had a coverage decline over the past few years. We were previously able to receive calls and text messages and now we rarely get a call or text message. This impacts everyone with Verizon that comes in the house.
We have tried resetting our phones and network settings (we have Apple Devices). We live in the Haddon Hall neighborhood in Apex, NC and it’s impacting many others in the neighborhood. How can we have a trouble ticket opened?
I'm sorry to hear that your signal has decreased. What zip code are you in? Does service improve outside?-Joe
Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help.
~Ivone
Start a new topic or ask questions in the open forum.
