Still waiting my box, so i can send the broken tablet back to get replaced... AHHHH I HATE VERIZON
EBertani
Newbie

   WHERE IS THE BOX SO I CAN SEND THE MALFUNCTIONING TABLET BACK TO BE REPLACED, FOR THE SECOND TIME!!!! AND YOU ARE STILL CHARGING ME FOR IT!!

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6 Replies
fezzik
Contributor - Level 3

Ha, I went to the store and they didn't have boxes either.  The instructions I got initially was to send it back in the box my replacement came in.  However, that was about half the size of my tablet.  I had to go to the store to get a return label because the one that was included in the box wasn't.  I intended on dropping it with the store but apparently that wasn't acceptable.

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Snn5
Legend

I thought tablets had to be returned for repair, not a replacement sent and the defective sent in the replacement box.

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EBertani
Newbie

Yes, apparently they send a box, then I put defective on in box, and ship

back to Verizon. They do whatever they do, then send it back fixed or a new

one.

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vzw_customer_support
Customer Service Rep

Ebertani, needing your tablet repaired again is shocking. I sent a Private Message. So we can details of what happened. We are here for you and want nothing more then for your tablet to work.


AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Walleye1
Newbie

Try answering MY question.  Your store could not

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Walleye1
Newbie

Me too.  These sprint commercials are looking better all the time.

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