Verizon’s submit message button is not working at 7:20 pm EST on a weeknight. It’s advertised as an alternative to speaking with someone to resolve a billing issue. How many customers are having the same issue?, and how did you resolve it? Verizon, please do better.
We always want to make sure you can get the support you need. I know how crucial that is. We're always here to help with any issues. I've sent you a private message. Please reply when you can so we can help.