Sudden lack of cell signal
Mike_Needs_A_Vacation
Enthusiast - Level 1

I had okay cell signal in the Denver area until last Thursday.  In most spots, i have NO service at all.  Not my house, not my job, not on the highway as i commute. In a few places, i'll get maybe 2 bars of 4g. 

I took it to a Verizon store and they replaced the SIM.  No luck.  I took it to a samsung repair place, they say its the charging port that affects my signal.

That may be but why am I not the only one nation wide with this issue?   Why is it that other Verizon users in my zip code have little to no service in what should be a 5g urban area? This wasn't a problem until last week. 


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1 Solution
vzw_customer_support
Customer Service Rep

Hi Mike, we're sorry to hear of your trouble with your phone. We will be sending you a Private Note shortly. 

-Melissa

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1 Reply
vzw_customer_support
Customer Service Rep

Hi Mike, we're sorry to hear of your trouble with your phone. We will be sending you a Private Note shortly. 

-Melissa