Switching service
Enthusiast - Level 1

I've seen ads for T-Mobile recently that are willing to pay off my phones for free. I am seriously considering doing that.  We pay over $325.00 for 4 lines, it's like a car payment!

Is there anyway to find out what the total termination and payoff fees would be before we cancel.  I've been on hold with customer service for over an hour the past couple days.  Any input would be appreciated.  Thanks!

Re: Switching service
Customer Service Rep

Hearing that you are interested in leaving the Verizon Wireless family is disheartening.  As consumers ourselves, we understand the importance of having a having a budget that you can manage.  Can you please send us a Private Message, so we can discuss? *Lisa