Just switched to Verizon Mobile from AT&T in January with promotions such as "trade in and free Ipad with internet" i had ordered my iphone and ipad the same day i received my ipad via UPS but my phone never came in i called Verizon that stated that my order was cancelled with no email or information regarding the cancellation. Representative sent my Iphone to the Verizon to for pickup .
Since the ipad was active in the beginning of the year another line was created for my iphone on another account making it 2 accounts active, i never received a rebate of $200 visa card for switching over Ive talked to many Reps and management this is an ongoing issue
Thank you for reaching out to us in this platform. We are truly sorry to learn about the whole ordeal and would like to review your situation in detail. Please send us a Private Note, so we can get started.
~Maria
I’m saddened you’ve been having trouble. We’ve sent a Private Note, so we can assist further.
-John
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