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Three hours wasted

I wanted to add two new lines and new phones to my plan- spent over 3 hours with sales agents and still was unable to get it completed. My two adult children wanted to leave Sprint and join our plan due to poor service. Now I feel like I need to take my three lines and their two and try AT&T because Verizon just wastes my time.  How can they not want more business? Ugh

Re: Three hours wasted
Customer Service Rep

It is important that you are able to open your lines, Minnie4187. When you tried to port in, did you get any specific errors?