Cancellation of service proved to be a frustrating ordeal. Despite an hour of scouring the app, cancellation required a call, which was met with unresponsive customer service. This experience, especially concerning the Gizmo watches for my boys, ensures I won't be considering Verizon in the future.
Hello, Websterje. So sorry to hear of your experience but rest assured, help is here. Were you able to get the line canceled? Let us know if you are still in need of assistance.
-Natasha
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