The UPS status for my trade in shows received by the dock at the Return Center 09/26/2022 8:07 A.M. The Verizon status page only shows shipped and on its way. Just over 3 weeks now since it was received, is it expected to take this long to show in the system it has been received by Verizon?
We're sorry to hear there is no update for your trade-in device yet, terryv941. Once your device is received by the warehouse, it can take up to 10 business days for your trade-in status to change. What is the status of your trade-in when you check here, http://spr.ly/6602Mm6Wy? -Danielle