Txt and call on other devices

I've been a long term customer and fairly happy with your services but this really irritates me. I recently purchased a Samsung tab with the capability for txt & call on other devices seeing i have a Samsung phone as well i though i could be cool like the apple freeks and have all the functionality of my phone on this tablet. Well it turns out that you decided to not support the feature to push your own garbage (you know it's not great) messaging app. Please do something write and enable this functionality on the devices stop trying to control our hardware. 

Re: Txt and call on other devices
Customer Service Rep

We can understand the desire to have all your device connected, because we'd want that too.  Can you please send us a Private Message to discuss? *Lisa