UPS Label created why no movement
Enthusiast - Level 1

Ordered phones on Saturday 10/15. UPS has said since Saturday that the label has been created and the delivery date will be provided as soon as possible. Verizon promised 2 days shipping arrival by Wed at 8 pm 10/19. No updates and becoming very concerned as Verizon is not the most reliable and UPS stated  that it has been a few days since verizon created the label and would like to know when they will provide the package to them as they do not know what the hold up is. 

Re: UPS Label created why no movement
Customer Service Rep

Hi, ladybirdt. Thank you for letting us know those details. We can sure check this information for you and provide you more details regarding your order and the status. I will send you a private note to continue our conversation.