I had an issue last month (August 2024) with the Usage Details not populating on "My Verizon", only total number of calls and messages. I worked with Verizon Customer Support and it was corrected within a day or so. Fast-forward 30 days and it has happened once again. I haven't been able to see the Message and Call details since last Thursday, September 5, 2024. Looking for assistance. Thank you.
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