I am so tired of being a "valued customer" of Verizon Wireless!!! If my bill is a little overdue, I get 4 phone calls on my cell and my home number and 3 text messages in one day Then when I respond and say the payment will be made in the next 12 days (as I get paid Friday), I get a text asking if it will be paid in 12 hours. They literally harass your payment out of you. I have been a customer for over a decade and my bills are always paid, even if a little late. I am ready to file a civil suit for harassment!!!!!!
If you pay your bill on time they will not harrass you. They have the right to collect there money.
How much will you be annoyed if your service is suspended?
c1spring Class action lawsuit for what?? A bunch of people who paid their bills late?
Thanks for posting . I am also getting annoying, stressful, and harassing texts from Verizon— starting from the day bill cycle ends. The problem is that the bill is still not due for three weeks!! It is stressful and rude. I don’t appreciate being treated like a delinquent!!!
I am not often late with my payments. I often pay three months ahead.
reflection: we are no longer dealing with or in a business relationship with humans. Verizon is a computer harassing customers using a poor business model and flawed algorithm.
I am definitely looking for a better cell phone company!
I just went into my Verizon account settings and TURNED OFF — the Verizon notifications. for when the bill is READY/due/or unpaid (it takes a while to find the setting!!).
Now: I SET MY OWN bill pay REMINDER ON APPLE REMINDERS (it won’t harass me)
TRY THAT . IDK if it works yet
thanks everyone
Thanks for reaching out. Last thing we want is for you to be annoyed by alerts and notifications. Are there any specific notifications you prefer not to receive? In MyVerizon, please sign into your account, click on Edit profile & settings, scroll to Preferences to manage notifications. And always remember, we are here to help!
-Deb
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