Verizon Network Extender Issues and cannot use 5 phones at home address.

[mlenard]

I cannot get a live person to assist me. No one answers when I call. I have a total of 6 hours of hold time and still cannot use my 5 mobile phones at my home address.

[jav6]

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@mlenard wrote:

I cannot get a live person to assist me. No one answers when I call. I have a total of 6 hours of hold time and still cannot use my 5 mobile phones at my home address.

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What model extender do you have?  Did it ever work? Does its status display/admin site say it is in service or what? What make/model phones do you have trying to connect?  What number are you calling for support, 800-922-0204?  Ask the IVR/auto attendant for an 'agent' and then ask for Advanced Technical Support.

[vzw_customer_support]

We're sorry to read that you're having issues with your extender. When did this issue start? What troubleshooting have you tried to fix the issue? ~Peter