Verizon Network Extender
Tennismom31
Newbie

I just got back in my home after renovations. My e tender is up and running but my phone will not connect. I have tried reset and nothing seems to work. It appears the extender is working but I can’t seem to connect. What should I do?

0 Likes
2 Replies
jav6
Champion - Level 3

@Tennismom31 wrote:

I just got back in my home after renovations. My e tender is up and running but my phone will not connect. I have tried reset and nothing seems to work. It appears the extender is working but I can’t seem to connect. What should I do?


What make/model phone do you have?  Do you have WiFi calling OFF, advanced calling ON?  Can you scroll thru the messages on the extender screen or post what the lights show?

...Just another VZW customer...trying to offer some assistance...
0 Likes
vzw_customer_support
Customer Service Rep

This is very concerning to hear, we can take a look into the connection with you. Please send us a Private Note. 

*Gen

0 Likes