Verizon Wireless Prepaid National Outage
VTrouble
Enthusiast - Level 1

During this outage will calls be going to voicemail?  Or will the be totally lost?  What are the callers hearing when they call us during this outage?

Verizon sure could have sent out a notification to all users!!!!

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65 Replies
ljspa
Enthusiast - Level 3

*228 then listen for the prompt and hit 1 to reactivate

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JoeAverageCustomer

Which marketing genius decided it would be a grand idea if they cut off prepaid service, disabled the support for them when dialing from a land line, preferring rather to whine about technical issues and hang up on them?  REALLY?  I don't have a contract with you now, WHY exactly do you suppose that is???  Now I'm going to hear from all sorts of people that if I HAD a contract, I wouldn't be dumped on like this.    Okay, that's the same thing as someone saying "I'll quit beating you up if you marry me"   Really....how many months of marketing did this imbecile fail before they got dad to promote them to head of sales?   You have our email addresses...if it's an outage, how about a little warning oh, say maybe a day ahead of time (if you want to remain an ass) or maybe a week ahead of time (if you want to sign more contracts).  No, I'm not pissed off, I'm GONE.  This is the reason I HAVE a prepaid NO CONTRACT phone...I read through the customer service forums on line before I bought, and your contract customers were furious then.   Swing away idiot, you lose.  No contract means I can spend my money elsewhere...what?  You didn't think I was smart enough to purchase three or four different phones under different providers with NO CONTRACT with any of them?  hahahahahahahahaha    idiot.

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JoeAverageCustomer

People who called my phone got three tones, and then nothing.  beep beep beep.  same as I got when I tried to make calls...even to customer service.  Idiotic display to say the least.

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