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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Chat takes too long, finally talked to someone who messed up my account. Cant get hold of them by phone. Waited for call back then was put on hold again!!!! You guys ----- bad. Will be looking elsewhere for Cellular service!!!!
Clearly you haven’t used AT&T or Sprint.
Remember t-mobile pledge to use local call centers, so you always get the same team? Yeah….Nope. Even they use foreign call centers now. No one wants the lousy job. Customers are rude. The pay is low.
It's important to us that you recieve the assistance you need. Can you please tell us what exactly is going on, and how we can help?
*Ellisandra