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Verizon messed up Up My Mailing Address
pioneerrunner
Newbie
‎01-18-2021 06:27 PM

I ordered a phone to be delivered. I entered my address correctly, I have the confirmation email showing the correct address. Verizon entered it wrong with UPS. Now UPS needs an address update but because of the restrictions Verizon put on the package, I can’t update the address, Verizon has to do it. Getting a hold of someone who can help me is a nightmare. 

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Re: Verizon messed up Up My Mailing Address
vzw_customer_support
Customer Service Rep
‎01-20-2021 06:36 PM

That would be so disappointing. Are you still waiting for this to be corrected or do you still need help?

 

-NoahS_VZW

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