Verizon service keeps getting worse now I only get SOS
Reno44
Newbie

I used to get great service at our cabin in California, but now I can only get one bar if lucky or only

SOS , not sure what happened but service has been bad for several months now in zip code 95713,

I can’t even get roaming when I know others have AT&T with good service at this location. Wha would cause this degrading of sevrice.

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2 Replies
vzw_customer_support
Customer Service Rep

Reno44 We're sorry to read about this and we're here to help. We'll be sending a private note. ~Peter

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asdf54
Enthusiast - Level 1

#5gRolloutages 

Their 5G technology rollouts have crippled many rural users locations. We used to get 50-100mb on 4g, now it's down to 10s of megabytes. 

Use an app like nperf (customer reported speed and signal testing) to find out where your signal drops off. You almost have to become a ground level engineer to find out the problem yourself.   Toggle tower types on your phone settings, sometime it get's locked on a distant signal, Global/LTE settings.

Not much else to do.

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