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Verizon wireless outage
Goines75024
Newbie
‎01-10-2022 06:40 PM

How do I report a tower outage? Service has been out near the intersection of Custer and Hedgcoxe in Plano, Texas for over a week. There are zero bars for a 4 square block area   I can’t find anything online where to report the outage. 

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Re: Verizon wireless outage
jav6
MVP
MVP
‎01-11-2022 03:55 AM
@Goines75024 wrote:

How do I report a tower outage? Service has been out near the intersection of Custer and Hedgcoxe in Plano, Texas for over a week. There are zero bars for a 4 square block area   I can’t find anything online where to report the outage. 

Calling Customer Services at 800-922-0204 generally can check for outages but if not a big one then it might not be on their radar.  For Verizon outages, I monitor the public site

 https://downdetector.com/status/verizon/ 

where you can post your outage as well.

...Just another VZW customer...trying to offer some assistance...
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