Very slow LTE Speeds at 79764
L1GHTB0LT56
Enthusiast - Level 1

Recently LTE speeds have been very slow in the area and it is frustrating. It only happens in this area even with full signal. 

D86F5D1B-EBB2-47A7-AC8B-3D0CBBA8CBEC.png

0 Likes
4 Replies
vzw_customer_support
Customer Service Rep

We always strive to provide you with the service you need. Are you only having issues with your data speeds? How are your calls and text messages working for you?

EllisandraC_VZW

0 Likes
L1GHTB0LT56
Enthusiast - Level 1

Calls and text seem fine but the data speed is very slow and it only happens in this area which I currently live in. Data speed is so reduced to a point that videos are not playable and any picture sent thru text takes about a minute or two to load which seems excessive. My neighbor also with Verizon had mentioned that this has been a problem for about 2 or 3 months now in this area and that it wasn’t like that before here usually data speeds would be fine and quick.

0 Likes
vzw_customer_support
Customer Service Rep

We always want you to have excellent data speeds. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assisance.

L1GHTB0LT56
Enthusiast - Level 1

Sent you a private message.

0 Likes