Voice Mail Error
Ericuse165
Enthusiast - Level 3

I want to submit this as a error and feedback but I don't know if it's a issue with Verizon Wireless or Googles Android Phone App. I am connected to Wifi calling at my house all the time. When someone calls me a leaves a voice mail. I won't get a notification and it won't show up in the Phone App under voice mail right away. It shows up a few days later when I leave my house(disconnect from Wifi calling) and as soon as my phone switches from Wifi calling to Verizon Mobile network I get a notification of the voice me. You also can do this if your on Wifi calling if someone calls you. You have to turn off Wifi and force the phone to connect to the mobile network. So is this more of a Verizon issue or the app that Android uses called Phone from Google?

Motorola Edge 2023

Android 14

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vzw_customer_support
Customer Service Rep

Ericuse165 thank you for sharing the issue you are having with voicemail notifications.  Check out this Voicemail resource:  https://www.verizon.com/support/visual-voice-mail-faqs/

-Deb

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